Shipping & Return

Shipping

Israel – Door to Door

1–3 business days – 30 NIS

Deliveries are made on weekdays between 8:00–17:00, so please enter an address where you are usually available to receive the package.

Remote areas may take up to 5 business days.

Store Pickup

Orders can be picked up from our store:

Jillbert – Sheinkin 12, Tel Aviv

Please include your full name and phone number with the order.

International Shipping

Shipping is currently available to the United States only.

Please contact us before purchasing to calculate shipping costs.

Returns & Exchanges

Items must be unused, unworn, and in original condition with tags.

Refunds

Available within 48 hours (2 business days) from the moment the package is received.

Exchanges

Regular items – within 14 days

Sale items – within 7 days

Returns can be arranged through the website (30 NIS) or returned independently to the store.

Buyers are responsible for return shipping costs

📧 Jillbert.art@gmail.com

Store – Sheinkin 12, Tel Aviv, Israel